1. Cancellation Policy

• User-Initiated Cancellation: Users may cancel their subscription at any time via their account dashboard or by contacting support@picpick.in.
• Timing: Cancellations must be made at least 24 hours before the next billing date to avoid further charges.
• Automatic Renewals: Subscriptions remain active until the end of the current billing cycle, after which no additional charges will apply.

2. Refund Policy

• General Terms: All purchases on PicPick are considered final due to the nature of digital services. Refunds will not be issued once the service or subscription has been accessed or delivered.
• Exceptions: Refunds may be issued under the following circumstances:
  • Duplicate transactions due to technical error
  • Non-delivery of the purchased service
  • Unauthorized charges reported within 7 days
• Refund Timeline: Approved refunds will be credited within 7 to 10 business days from the date of approval to the original payment method.
• Non-Refundable Items: Trial-based plans once upgraded, and one-time purchases are not eligible for refunds unless explicitly stated.

3. Free Trial Terms

• Eligibility: PicPick may offer a free trial to new users. Trial duration and features are subject to change without notice.
• Limitations: Only one trial is permitted per Google account. Trials automatically expire unless converted to a paid plan.

4. Dispute Resolution

• Support Process: For any billing or refund issues, contact support@picpick.in or use our contact form.
• Review Timeline: All requests are reviewed within 7 business days. Final decisions are at the discretion of Honey Badgers Digital Solutions Pvt. Ltd.

5. Policy Changes

• Updates: We reserve the right to amend this policy at any time. Users will be notified in case of significant changes.
• Effective Date: Continued use of the PicPick platform following any changes constitutes acceptance of the updated policy.